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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. Nodejs error in tommy server

    By ytmusic,
    • 1 reply
    • 672 views

  2. [Solved] Wipe my account and start over

    By uaiimid,
    • 1 reply
    • 486 views

  3. [Solved] Account not opening

    By sg7652660,
    • 1 reply
    • 439 views

  4. add

    By krzysztof90,
    • 1 reply
    • 384 views

  5. [Solved] Request to add custom domain to my account

    By gingteam,   
    • 1 reply
    • 463 views

  6. [Solved] Request for domain addition

    By durukan,
    • 1 reply
    • 193 views

  7. [Solved] please add the domain taoismchinese.com

    By lismo,
    • 1 reply
    • 66 views

  8. [Inactive] Wordpress Error

    By bladaf,   
    • 1 reply
    • 1.4k views

  9. Complicated Johnny Account Recovery And Swap

    By JpTiger,
    • 1 reply
    • 825 views

  10. Tommy Invitation

    By mrshm25,
    • 1 reply
    • 5.9k views

  11. My Account Deleted! On Johnny Server

    By ver01,
    • 1 reply
    • 795 views

  12. [Solved] Installing Gems For Ruby 2.4 Version

    By tosites,   
    • 1 reply
    • 843 views

  13. DNS Already Exists

    By sutus,
    • 1 reply
    • 1.8k views

  14. [Solved] IP Banned

    By kippman1,
    • 1 reply
    • 792 views

  15. [Solved] Create New Account

    By leaodev,
    • 1 reply
    • 709 views
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