Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 573 views

  2. [Solved] Could you please add a domain to my account

    By ohmycabaretclub,
    • 1 reply
    • 586 views

  3. [Solved] Adding a new domain to my account

    By harunoyukki,
    • 1 reply
    • 315 views

  4. [Solved] add domain in my account

    By mendozalvarito,
    • 1 reply
    • 300 views

  5. Request to Add Custom Domain teenagerscenter.com to Account havfabien39

    By havfabien39,
    • 1 reply
    • 266 views

  6. [Solved] Support Ticket: Reset Account

    By heliohostletharg,
    • 1 reply
    • 160 views

  7. Unable to login

    By nettow,
    • 1 reply
    • 1.2k views

  8. Website

    By idibale,
    • 1 reply
    • 1.1k views

  9. Server Move Requests

    By moonscapex,
    • 1 reply
    • 983 views

  10. [Solved] Update Php

    By Guest Arcanck,
    • 1 reply
    • 518 views

  11. Mysql Database Type Inquiry

    By jplib,   
    • 1 reply
    • 1.8k views

  12. Tommy Invitation

    By aamsur,
    • 1 reply
    • 3.5k views

  13. [Solved] Please delete this forum account

    By Guest KayVee,
    • 1 reply
    • 453 views

  14. Unable to unarchive account

    By TypoMustakes,
    • 1 reply
    • 551 views

  15. [Solved] Wipe account

    By nbss,
    • 1 reply
    • 5.9k views
×
×
  • Create New...