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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] add new domain

    By shuiwudengli,
    • 1 reply
    • 521 views

  2. [Solved] Wipe & start over, username: alexrmann

    By alexrmann,
    • 1 reply
    • 392 views

  3. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 506 views

  4. [Solved] CHANGE MX VALUES

    By securtech,
    • 1 reply
    • 465 views

  5. cPanel login fails and site not found

    By fman,
    • 1 reply
    • 1.2k views

  6. Addon domain problem - fakhru.com

    By fakhruddin,
    • 1 reply
    • 1k views

  7. locked in limbo: account suspended AND cannot renew.

    By -m64-,
    • 1 reply
    • 1.1k views

  8. [Inactive] Account Error

    By 7up,
    • 1 reply
    • 579 views

  9. [Solved] I Have A Problem With Phpmyadmin

    By osratelm,
    • 1 reply
    • 504 views

  10. [Solved] Forced To Run Cron Every Minute

    By Bgines,
    • 1 reply
    • 877 views

  11. [Solved] 500 Internal Server Error

    By dln1998,
    • 1 reply
    • 849 views

  12. [Solved] Flask-Openid - A Python Module Installation Request

    By cprn,   
    • 1 reply
    • 1.5k views

  13. [Solved] [Request] Archived Account ! Can you unarchive it ?

    By lubdhak9,
    • 1 reply
    • 1.3k views

  14. [Solved] Donation not linked to my account

    By tdm,
    • 1 reply
    • 687 views

  15. [Solved] Account Reset / resetear mi cuenta

    By elaneyfoster,   
    • 1 reply
    • 366 views
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