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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9938 topics in this forum

  1. [Solved] Add a custom domain to my HelioHost account

    By tecandsoftsrv,   
    • 4 replies
    • 546 views

  2. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 417 views

  3. [Solved] Issue with Storage Space Upgrade

    By emmanuelfosso206,
    • 1 reply
    • 428 views

  4. [Solved] Delete domain.

    By gebu8f,
    • 1 reply
    • 471 views

  5. [Solved] Failed access to webmail, Roundcube disables itself?

    By vvenet,
    • 10 replies
    • 992 views

  6. [Solved] Adding of domain

    By Tina golden,
    • 1 reply
    • 451 views

  7. [Solved] remove current domain

    By nthanga7,
    • 4 replies
    • 591 views

  8. Renew account

    By sortaloc,
    • 1 reply
    • 430 views

  9. [Solved] Add domain names to my account

    By hostmysiteplease,
    • 3 replies
    • 506 views

  10. [Solved] Add new subdomain

    By mricardi,
    • 1 reply
    • 441 views

  11. [Solved] creation and deletion of subdomains

    By open0,
    • 2 replies
    • 524 views

  12. [Solved] Adding of domain

    By Tina golden,   
    • 1 reply
    • 470 views

  13. [Solved] My domain doesn't work

    By themyth,
    • 8 replies
    • 860 views

  14. [Solved] Add domain to account

    By greggolong,   
    • 2 replies
    • 467 views

  15. [Solved] Adding of domain

    By Tina golden,   
    • 2 replies
    • 525 views
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