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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,486 topics in this forum

  1. Account was suspended.

    By hal,
    • 6 replies
    • 2.1k views
    • hal
    • hal

  2. Was my account removed or suspended?

    By emcee1,
    • 10 replies
    • 2.5k views
    • hal
    • hal

  3. Account not working etiher

    By Human,
    • 3 replies
    • 1.9k views

  4. Account not yet setup

    By abcorn,
    • 10 replies
    • 2.3k views

  5. Can't prevent account from expiring

    By reality,
    • 3 replies
    • 1.1k views

  6. Setup

    By torpeteo,
    • 1 reply
    • 865 views

  7. Email error

    By Thegolden1,
    • 2 replies
    • 1.4k views

  8. HOTMAIL Permission Email Send

    By JoseMonteiro,
    • 4 replies
    • 2k views

  9. how long does it take???

    By Potter Crazy,
    • 6 replies
    • 2k views

  10. Questions

    By soso0_0,
    • 0 replies
    • 749 views

  11. Can't log in, account queued.

    By lllsiny,
    • 13 replies
    • 3.5k views

  12. Acct not activated?

    By ragecc,
    • 0 replies
    • 618 views

  13. Subdomain not resolving

    By goran,
    • 4 replies
    • 1.5k views

  14. Website unavailable

    By Phil,
    • 4 replies
    • 5.1k views

  15. Account Suspended - can't use same domain again

    By Gaurav Sharma,
    • 0 replies
    • 618 views
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