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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,486 topics in this forum

  1. Cannot send smtp mail

    By timotei,
    • 12 replies
    • 3.8k views

  2. can't execute StoredProcedure in mysql db

    By Rex,
    • 3 replies
    • 2.7k views

  3. hosting ok but cannot log in

    By gizmo,
    • 4 replies
    • 1.5k views

  4. Account Error?

    By crysisx,
    • 13 replies
    • 4.2k views

  5. Error: Domain already configured

    By progre2,
    • 9 replies
    • 2.8k views

  6. Can't log in control panel?

    By Guest Maxwell Tang,
    • 1 reply
    • 948 views

  7. HelioHost Account Queued

    By Malmoth,
    • 3 replies
    • 3.1k views

  8. Problem with my account

    By yapet,
    • 2 replies
    • 1.3k views

  9. Account does not exist

    By Henry Ade,
    • 0 replies
    • 744 views

  10. error my phpmyadmin not login

    By oflash,
    • 2 replies
    • 1.5k views

  11. Two cPanels: one in-accessible, the other refuses login

    By Majid,
    • 7 replies
    • 2.3k views

  12. HelioHost Account Error

    By Majid,
    • 1 reply
    • 1.2k views

  13. Account Suspended

    By Fact of the Day .CA,
    • 0 replies
    • 776 views

  14. Fantastico problem

    By Gamegoofs2,
    • 10 replies
    • 2k views

  15. Sending email via imap

    By Arturro,
    • 2 replies
    • 1.1k views
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