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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,655 topics in this forum

  1. Parked domain question

    By Molly,
    • 0 replies
    • 777 views

  2. 500 errors, high server load, high swap use

    By uitham,
    • 1 reply
    • 873 views

  3. Domain name change

    By carnavalboquense.com.ar,
    • 1 reply
    • 812 views

  4. PERMANENT - "HelioHost Account Queued"

    By Alex Du,
    • 5 replies
    • 1.5k views

  5. Cannot Access My Site

    By PDelgado,
    • 1 reply
    • 851 views

  6. PHP including a file from a different directory?

    By Platypus,
    • 1 reply
    • 943 views

  7. Not able to login to cpanel

    By mamk,
    • 3 replies
    • 1.3k views

  8. Please configure disappeared domain immediately

    By Tahir Jamil,
    • 1 reply
    • 940 views

  9. Still no access

    By Baroncek,
    • 1 reply
    • 840 views

  10. please delete my account

    By Guest Maxwell Tang,
    • 1 reply
    • 691 views

  11. account still queues

    By Saare,
    • 4 replies
    • 1.3k views

  12. 500 Internal Server Error

    By Jamesking56,
    • 1 reply
    • 1.1k views

  13. Account in queue ?

    By sunish,
    • 2 replies
    • 1k views

  14. Login doesnt work

    By waidschrat,
    • 1 reply
    • 924 views

  15. Is my account not created yet?

    By optric,
    • 5 replies
    • 1.5k views
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