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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Pipe Emails To Python Script

    By topgeardavid,   
    • 3 replies
    • 2.4k views

  2. Plan Help

    By kyle,
    • 8 replies
    • 3k views

  3. Pleasa help!!

    By mister,
    • 1 reply
    • 1.4k views
    • jje
    • jje

  4. Please Activate My Account

    By aamsur,
    • 1 reply
    • 894 views

  5. please active hosting

    By tatcabu,
    • 3 replies
    • 787 views

  6. Please add Add-On Domain to my account INDIA

    By india,   
    • 5 replies
    • 706 views

  7. Please add alias domain synapsejournals.dedyn.io

    By khamdanaf,
    • 1 reply
    • 237 views

  8. please add domain

    By blgc,
    • 2 replies
    • 737 views

  9. please add my user name to your new server

    By liuso.com,
    • 1 reply
    • 1.1k views

  10. Please Add Python Modules

    By prabhatyadav2003,   
    • 1 reply
    • 109 views

  11. please add subdomain cloud.thepatik.com

    By patikdev,
    • 0 replies
    • 450 views

  12. Please add the domain I just purchased to my server

    By zeenaaura,
    • 5 replies
    • 747 views

  13. Please Can Move My Domain/server From Stevie To Tommy

    By narugo3,   
    • 3 replies
    • 1.2k views

  14. Please change domain name

    By pncortes,
    • 1 reply
    • 995 views

  15. Please Change My Main Domain Name

    By interimq2,
    • 1 reply
    • 912 views
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