Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Reser Account

    By niyhi,
    • 2 replies
    • 400 views

  2. [Solved] can i please have WSGI Control Access

    By cfcatboy,
    • 4 replies
    • 679 views

  3. [Solved] Add domain

    By chapmjs,
    • 1 reply
    • 440 views

  4. Hubspot CRM Connection

    By joyusecommerce,
    • 11 replies
    • 1.6k views

  5. [Solved] DNS A Record Help

    By stephenmagrowski,
    • 2 replies
    • 552 views

  6. DNS Changes

    By joyusecommerce,
    • 3 replies
    • 572 views

  7. Landsurvey-app

    By Peace Orazu,
    • 1 reply
    • 515 views

  8. [Solved] Change Domain Request

    By stephenmagrowski,
    • 2 replies
    • 719 views

  9. Unable to login my email using Claws Mail email client

    By b0chard,   
    • 2 replies
    • 641 views

  10. [Solved] Change domain name

    By hannanbhatti,
    • 1 reply
    • 531 views

  11. Can't connect to DB, please check inserted data

    By ibra,
    • 1 reply
    • 439 views

  12. Request to Add Subdomain to my account

    By brunomanoelfb,
    • 1 reply
    • 391 views

  13. phpMyAdmin

    By ibra,
    • 3 replies
    • 518 views

  14. [Solved] Request to Add and Change Main Domain to taufikhz.my.id and Add New Domain taufikhz.helioho.st

    By taufikhizet1350,
    • 3 replies
    • 667 views

  15. [Solved] Request Add Domain taufikhz.my.id

    By taufikhizet1350,
    • 2 replies
    • 586 views
×
×
  • Create New...