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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. Request to reste my account

    By elkhaddir,
    • 1 reply
    • 98 views

  2. [Solved] Add subdomain

    By nibos,
    • 1 reply
    • 98 views

  3. [solved]Request to re-active my account

    By open0,
    • 0 replies
    • 98 views

  4. [Solved] Change for Default Domain, Please

    By wos83,
    • 1 reply
    • 98 views

  5. delete account

    By dlane,
    • 0 replies
    • 98 views

  6. [Solved] wipe all my server's date and reset

    By ducks,   
    • 1 reply
    • 98 views

  7. My tommy website & dashboard are a bit slow to load

    By elkhaddir,
    • 2 replies
    • 98 views

  8. [Solved] Change Domain

    By pptvirtual,
    • 1 reply
    • 96 views

  9. [Solved] My websites are down

    By thorast,
    • 2 replies
    • 94 views

  10. Cannot login on Johnny - Invalid user/password

    By paladino,
    • 1 reply
    • 94 views

  11. [Solved] delete my account

    By rmersive,
    • 1 reply
    • 94 views

  12. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 93 views

  13. [Solved] Change for my Domain

    By wos83,
    • 1 reply
    • 92 views

  14. [Solved] Request resetting my account to start over

    By elkhaddir,
    • 1 reply
    • 91 views

  15. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,
    • 1 reply
    • 91 views
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