Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] account has been archived

    By otmanait,
    • 1 reply
    • 818 views

  2. [Solved] The email address of the registration invitation sent does not match the PayPal account

    By jasonmenti,
    • 1 reply
    • 791 views

  3. [Solved] change my main domain

    By spforsom,
    • 1 reply
    • 634 views

  4. [Solved] ADD DOMAIN

    By cisc,   
    • 1 reply
    • 915 views

  5. Landsurvey-app

    By Peace Orazu,
    • 1 reply
    • 515 views

  6. Another Hosting Question

    By SRPracer2,
    • 1 reply
    • 2.1k views

  7. [Solved] Add subdomains

    By mbta98,
    • 1 reply
    • 341 views

  8. [Solved] Request to Bind Custom Domain

    By David.W,
    • 1 reply
    • 198 views

  9. [Solved] account load, reset account

    By argoma,   
    • 1 reply
    • 326 views

  10. [Solved] upgraded johnny

    By dyan,
    • 1 reply
    • 137 views

  11. Ad Placement Request

    By kyle,
    • 1 reply
    • 1.4k views

  12. [Solved] Add domain

    By allstone,
    • 1 reply
    • 95 views

  13. Bandwidth

    By quadmud,
    • 1 reply
    • 1.2k views

  14. [SOLVED] Can't Make An Account In Stevie Or Johnny

    By nachoman,   
    • 1 reply
    • 1.3k views

  15. [Solved] Johnny Mysql Problem

    By ExtremeGaming,
    • 1 reply
    • 734 views
×
×
  • Create New...