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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. [Solved] Additional Domain

    By carolineamran,
    • 1 reply
    • 206 views

  2. [Solved] Unsolicited email thanking me for a recent 'purchase'?

    By stasi,
    • 1 reply
    • 160 views

  3. Question About Helions

    By dimitris,
    • 1 reply
    • 1.4k views

  4. Ruby Trouble

    By digitalworks,
    • 1 reply
    • 1.1k views

  5. [Inactive]Problem With Character Sets

    By v4free,
    • 1 reply
    • 1.6k views

  6. [Inactive] 500 Internal Service Error

    By muttine2,   
    • 1 reply
    • 1.9k views

  7. [Solved] Password Reset Not Working

    By woohoo,   
    • 1 reply
    • 1.5k views

  8. [Solved] Account Has Been Suspended For Inactivity

    By paladox2014,
    • 1 reply
    • 624 views

  9. [Req] Paper Latern Theme For Cpanel Johonny Server Please Activate It

    By uzair,
    • 1 reply
    • 776 views

  10. [Solved] Account Reset Account

    By bestdeal,
    • 1 reply
    • 557 views

  11. [Solved] Password reset

    By Guest hunterp11,
    • 1 reply
    • 435 views

  12. [Solved] Please put one more addon domain to my account - dudaflores.com

    By mel2023,
    • 1 reply
    • 411 views

  13. [Solved] Domain correction

    By Guest hunterp11,   
    • 1 reply
    • 427 views

  14. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 480 views

  15. [Solved] ACTIVATE SSH Jhonny

    By diegoanc280,
    • 1 reply
    • 153 views
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