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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] New Domain

    By streetartlist,
    • 1 reply
    • 271 views

  2. SSL error : ssl_error_rx_record_too_long

    By Hell_of_BSOD,
    • 1 reply
    • 1.8k views

  3. [SOLVED] Password Reset Email Not Sending

    By cdspace,
    • 1 reply
    • 1.1k views

  4. [Solved] File Recovery Request Off Johnny

    By klinn,   
    • 1 reply
    • 565 views

  5. Ruby On Rails Apps Will Not Start

    By Bgines,
    • 1 reply
    • 919 views

  6. [Solved] Reset Or Delete My Account

    By zhujinx168,
    • 1 reply
    • 532 views

  7. [Solved] Please Deploy War File

    By ardelva1,
    • 1 reply
    • 639 views

  8. [Solved] Asp.net Page Problem

    By AdamMat,
    • 1 reply
    • 1.1k views

  9. Please delete my account

    By netorube,
    • 1 reply
    • 568 views

  10. [Solved] Install exif PHP extension PHP 7.3

    By Guest pooks,
    • 1 reply
    • 732 views

  11. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 544 views

  12. [Solved] Asking for domaint adding

    By Dtc,
    • 1 reply
    • 917 views

  13. [Solved] Please add domain

    By b3schni,
    • 1 reply
    • 536 views

  14. [Solved] Add-on Domain

    By tmaahik,   
    • 1 reply
    • 587 views

  15. account reset

    By gucabansimon,
    • 1 reply
    • 434 views
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