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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. -resolved-

    By Guest,
    • 0 replies
    • 486 views

  2. Subdomain problems

    By Guest,
    • 0 replies
    • 536 views

  3. Site not found

    By Guest,
    • 0 replies
    • 479 views

  4. Didn't get e-mail with host details

    By Guest,
    • 0 replies
    • 594 views

  5. My site going on and off

    By Guest,
    • 0 replies
    • 534 views

  6. update

    By Guest,
    • 0 replies
    • 816 views

  7. [resolved]

    By Guest,
    • 0 replies
    • 877 views

  8. Trouble accessing my site

    By Guest,
    • 0 replies
    • 557 views

  9. PHP in HTML

    By Guest,
    • 0 replies
    • 494 views

  10. Changing Packages

    By Guest,
    • 0 replies
    • 553 views

  11. Command Line Access?

    By Guest,
    • 0 replies
    • 564 views

  12. Domain field in hosting and store

    By Guest,
    • 0 replies
    • 545 views
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