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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. WordPress Installation Fail

    By dsn,
    • 2 replies
    • 704 views

  2. Wordpress Installation Issues In Softaculous -- The Mysql Connection Could Not Be Established

    By stmfinvest,   
    • 1 reply
    • 2.4k views

  3. Wordpress not sening registration mails

    By coozzle,
    • 1 reply
    • 1.2k views

  4. WordPress Seems to have lost the ability to write to files?

    By JpTiger,
    • 3 replies
    • 747 views

  5. WordPress Throws Error When Attempting to Upgrade

    By wlair,
    • 6 replies
    • 1.9k views

  6. Would moving from Ricky to Tommy improve Server Response Time?

    By kjwed,
    • 11 replies
    • 722 views

  7. would you be so kind djbob....

    By Petzi,
    • 10 replies
    • 3.9k views

  8. Wp Smtp Issue

    By huajor,
    • 5 replies
    • 606 views

  9. wrong domain name

    By idtech,
    • 3 replies
    • 1.1k views

  10. Wrong domain name on new account

    By gth673e,
    • 2 replies
    • 527 views

  11. Wrong Email

    By ziph,
    • 1 reply
    • 806 views

  12. Wrong email on new account

    By Vilogy,
    • 8 replies
    • 1.7k views

  13. Wrong Error Message, Says Cpu Exceeded But It Was Just An Inactive Account

    By BrunoSupremo,
    • 4 replies
    • 606 views

  14. wrong main domain

    By najem,
    • 3 replies
    • 1.7k views

  15. Wrong Password

    By crysisx,
    • 2 replies
    • 959 views
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