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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. Reactivate Request

    By mawriz,
    • 1 reply
    • 713 views

  2. [Solved] Queued Page On Addon Domain

    By dfanz0r,
    • 1 reply
    • 703 views

  3. Error When Installing Joomla Using Softaculous

    By tig_ltsm,   
    • 1 reply
    • 1k views

  4. [Solved] Request For Installing Python Module

    By navidivn,   
    • 1 reply
    • 1.3k views

  5. cannot reset my password

    By solooo7,   
    • 1 reply
    • 1.1k views

  6. [Solved] Request to add an additional domain

    By tetepay,
    • 1 reply
    • 522 views

  7. domain name change request

    By iamtsdevil,
    • 1 reply
    • 437 views

  8. [Solved] ERROR 500

    By hundalprabh07,   
    • 1 reply
    • 583 views

  9. [Solved] add domain

    By gucabansimon,   
    • 1 reply
    • 373 views

  10. [Solved] Seemingly lost my account: "Unable to log in with that username and password" when attempting login

    By pizzapizza72,
    • 1 reply
    • 256 views

  11. [Solved] Domain Name Addition

    By vivekrajan007,
    • 1 reply
    • 243 views

  12. public_html gone

    By pgeee,
    • 1 reply
    • 1.7k views

  13. Problems connecting to website

    By asdcercenasco,
    • 1 reply
    • 915 views

  14. Change "loottrain.org" to "loottrain.net"

    By dereksj,
    • 1 reply
    • 796 views

  15. [Inactive] Activating Web Site Issue

    By dopacic,   
    • 1 reply
    • 529 views
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