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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10069 topics in this forum

  1. [Solved] File Recovery Request Off Johnny

    By klinn,   
    • 1 reply
    • 553 views

  2. laravel install

    By visionm,
    • 1 reply
    • 553 views

  3. Stevie - My Ip Is Blocked

    By Blazeweb,
    • 0 replies
    • 553 views

  4. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 552 views

  5. [Solved] Request: Move From Johnny To Stevie

    By iennaco,
    • 1 reply
    • 552 views

  6. [Solved] Change of Main Domain Name

    By szhiro,
    • 1 reply
    • 552 views

  7. [Solved] Add Domain

    By sanclinical,
    • 1 reply
    • 552 views

  8. Deployment of .war files

    By imamideb,
    • 1 reply
    • 552 views

  9. [Solved] Xml File Can Not Find: Joomla Extension Installation

    By sachink,
    • 1 reply
    • 552 views

  10. Pytohn

    By bawanthabe,   
    • 1 reply
    • 552 views

  11. webmail error

    By huycolab2023,
    • 2 replies
    • 552 views

  12. [Solved] subdomain

    By dramadan,
    • 1 reply
    • 551 views

  13. Renew my account

    By wyojhzhxa,
    • 1 reply
    • 551 views

  14. [Solved] Remove Domain.

    By gebu8f,
    • 2 replies
    • 551 views

  15. Request For Java

    By aman01,
    • 0 replies
    • 551 views
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