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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9944 topics in this forum

  1. [Solved] account reset

    By segonist,
    • 1 reply
    • 306 views

  2. Execution /opt/plesk/php/8.4/bin/php has failed with exit code 255, stdout: , stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 8192 bytes) in /home/larea.helioho.st/httpdocs/vendor/symfony/finder/Iterator/Recurs

    By emmanuelfosso206,   
    • 6 replies
    • 636 views

  3. [Solved] Request SSH Access (Tommy / Plesk) – username: alkastraverse

    By alkastraverse,
    • 1 reply
    • 371 views

  4. charge plan

    By catamonteiro32,
    • 2 replies
    • 347 views

  5. [Solved] Access restoration

    By fernande,
    • 1 reply
    • 319 views

  6. [Solved] Subdomain request

    By goot,
    • 1 reply
    • 279 views

  7. [Solved] Pls i want to open SSH in my account

    By mohammedlaoui,
    • 1 reply
    • 304 views

  8. Add my domain Ekobuy.store

    By imranlaoui,
    • 2 replies
    • 348 views

  9. [Solved] Please add a new domain

    By tms22,   
    • 1 reply
    • 339 views

  10. [Solved] Add a new domain

    By martinfrade,   
    • 1 reply
    • 298 views

  11. [Solved] Please add my domain urbanshed.in

    By urbanshed,   
    • 1 reply
    • 328 views

  12. [Solved] Add a new domain

    By hitachi,
    • 1 reply
    • 301 views

  13. [Solved] Request to Add new Subdomains

    By adilnbabras,   
    • 1 reply
    • 310 views

  14. [Solved] I'd like to add a domain

    By nikede,   
    • 1 reply
    • 409 views

  15. [Solved] May I add one of my new domains?

    By bananabox,   
    • 3 replies
    • 490 views
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