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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,361 topics in this forum

  1. Texvc for Latex in MediaWiki

    By Mark Wilding,
    • 8 replies
    • 2.7k views

  2. thank you

    By Mega Net Cafe,
    • 2 replies
    • 581 views

  3. Thanks

    By leshawk,
    • 1 reply
    • 710 views

  4. Thanks for Hosting

    By paglu29,
    • 2 replies
    • 899 views

  5. The Account Was Taking Up Too Many System Resources. - User Djmaurin

    By djmaurinho,
    • 4 replies
    • 964 views

  6. The Awaited Request For Node.js

    By div,
    • 3 replies
    • 733 views

  7. The Bound Domain Name Can Not Be Accessed Normally

    By fezkade66,   
    • 1 reply
    • 605 views

  8. The Cpanel Said "your Ip Has Been Blocked!"

    By dearpet1,
    • 4 replies
    • 785 views

  9. The Database Has A Problem

    By turmond,   
    • 2 replies
    • 678 views

  10. The filesystem mounted at / on this server is running out of disk space

    By prestone,
    • 5 replies
    • 2.6k views

  11. The Hosting Packages

    By Andrey,
    • 2 replies
    • 1.3k views

  12. The login is invalid

    By mooakat1,
    • 2 replies
    • 460 views

  13. The Login Is Invalid Problem At Heliohost Cpanel

    By mgnmhrt,   
    • 2 replies
    • 1.7k views

  14. The Mysql Server Is Currently Offline.

    By alexrym,
    • 3 replies
    • 471 views

  15. The page cannot be displayed

    By RainGirl82,
    • 4 replies
    • 1.7k views
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