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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. SSL not installed on erp.hyflowmarine.com

    By vivekrajan007,
    • 1 reply
    • 462 views

  2. [Solved] Python not working

    By felixasimplex,
    • 2 replies
    • 724 views

  3. [Solved] Domain addition

    By vivekrajan007,
    • 1 reply
    • 477 views

  4. Technical Assistance Needed: Database Error During Sngine Script Installation

    By OussAma ElOGRI,
    • 3 replies
    • 912 views

  5. [Solved] New subdomain

    By costacja,
    • 1 reply
    • 598 views

  6. [Solved] Seemingly lost my account: "Unable to log in with that username and password" when attempting login

    By pizzapizza72,
    • 1 reply
    • 308 views

  7. [Solved] Request Addon Domain

    By pbryan,
    • 1 reply
    • 673 views

  8. [Solved] Add subdomain to existing domain

    By pizzapizza72,
    • 1 reply
    • 812 views

  9. [Solved] Add domain. username vivekrajan007

    By vivekrajan007,
    • 1 reply
    • 303 views

  10. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 677 views

  11. Previous Edit: Mysql/mariadb remote hosting

    By mgchristian,
    • 2 replies
    • 997 views

  12. [Solved] VPS Renewal without PayPal Account

    By ocarina,
    • 1 reply
    • 480 views

  13. [Solved] Is there a trash that I need to empty?

    By mgmason,
    • 7 replies
    • 2.2k views

  14. [Solved] Please add domain

    By Saerwyth,
    • 1 reply
    • 702 views

  15. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 926 views
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