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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10096 topics in this forum

  1. Please Deploy Java Servlet War

    By wilgil,   
    • 1 reply
    • 710 views

  2. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 821 views

  3. What's the security situation with cpanel?

    By Guest DmC,
    • 1 reply
    • 867 views

  4. [Solved] Need to Change Primary Domain to the Correct URL

    By aaronmaruska,
    • 1 reply
    • 637 views

  5. Can not Login To Account

    By jljcksn,
    • 1 reply
    • 564 views

  6. [Solved] Add new domain

    By tangox,
    • 1 reply
    • 574 views

  7. Control panel - please advise

    By edmtest,
    • 1 reply
    • 498 views

  8. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 609 views

  9. [Solved] Add Service

    By viscera,
    • 1 reply
    • 477 views

  10. [Solved] Add domain

    By dramadan,   
    • 1 reply
    • 593 views

  11. unable to log in

    By max123,
    • 1 reply
    • 1.9k views

  12. [Solved] Add new domain

    By Guest nmpinto,
    • 1 reply
    • 111 views

  13. im new costummer with ads

    By penyair,
    • 1 reply
    • 1.6k views

  14. daily signup limit exceeded

    By matthewk,
    • 1 reply
    • 1.5k views

  15. change main domain name

    By shinbi,
    • 1 reply
    • 987 views
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