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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 621 views

  2. [Solved] Deleting my account

    By jamairi,
    • 1 reply
    • 467 views

  3. [Solved] Request reset password for login HelioHost (https://heliohost.org/login/)

    By cheapshp,
    • 1 reply
    • 626 views

  4. Restart/wipe my account

    By jukkas,
    • 1 reply
    • 417 views

  5. Help reduce

    By azoresva,
    • 1 reply
    • 383 views

  6. [Solved] subdomain

    By dramadan,
    • 1 reply
    • 523 views

  7. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 244 views

  8. [Solved] Add domain

    By wyojhzhxa,
    • 1 reply
    • 168 views

  9. cant login cpanel

    By maria ulva,
    • 1 reply
    • 1.2k views

  10. domain name problem

    By Guest Purbam,
    • 1 reply
    • 1.1k views

  11. Request for main domain name change

    By leggat1,
    • 1 reply
    • 979 views
    • jje
    • jje

  12. Connection Problem

    By Blitzfx,
    • 1 reply
    • 1.2k views

  13. [Solved] Postgres Database Access Request

    By azurena,
    • 1 reply
    • 548 views

  14. [Solved] Suspended: hh_chrisram

    By chrisram,
    • 1 reply
    • 592 views

  15. [Solved] Change Domain

    By pptvirtual,
    • 1 reply
    • 401 views
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