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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,869 topics in this forum

  1. Site not working

    By samus,
    • 1 reply
    • 3.3k views

  2. Move servers?

    By flybyme,
    • 1 reply
    • 831 views

  3. Website not available

    By erinhir,
    • 2 replies
    • 903 views

  4. Problems with confirming my account

    By Swan,
    • 0 replies
    • 557 views

  5. Domain Addon Error

    By Abhijit Das,
    • 1 reply
    • 593 views

  6. 500 Internal Server Error

    By Helladamnleet,
    • 1 reply
    • 903 views

  7. Confused domain

    By Rory,
    • 1 reply
    • 773 views

  8. SQL error

    By flybyme,
    • 1 reply
    • 768 views

  9. Problem Accessing CPanel

    By jdbastardy,
    • 1 reply
    • 846 views

  10. My account is suspended

    By Rex,
    • 2 replies
    • 971 views
    • Rex
    • Rex

  11. /tmp disk is full

    By jdbastardy,
    • 2 replies
    • 1.2k views

  12. Can't associate Mysql databases with my account.

    By fatkun,
    • 1 reply
    • 1.8k views

  13. Fantastico Problem

    By juzhost,
    • 1 reply
    • 698 views

  14. Webdisk problems on Windows 7

    By jdbastardy,
    • 0 replies
    • 665 views

  15. Wrong email on new account

    By Vilogy,
    • 8 replies
    • 1.8k views
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