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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,245 topics in this forum

  1. Could not find that username in the database.

    By justme,
    • 1 reply
    • 862 views
    • Guest
    • Guest

  2. Can I access my site before updating DNS records?

    By Matt Compton,
    • 4 replies
    • 1.2k views
    • Guest
    • Guest

  3. Account still quoued.

    By Atomix,
    • 2 replies
    • 907 views
    • Guest
    • Guest

  4. Account renewal not working

    By anonymiser,
    • 1 reply
    • 911 views

  5. Enable statistics...

    By adriantc,
    • 1 reply
    • 629 views
    • Guest
    • Guest

  6. Can access my site

    By pepitog,
    • 2 replies
    • 1.1k views
    • Guest
    • Guest

  7. Unable to UPload files on server

    By arfath khan,
    • 5 replies
    • 1.5k views
    • Guest
    • Guest

  8. Stevie or Johnny 1 2

    By FIlIPy65,
    • 16 replies
    • 3.7k views
    • jje
    • jje

  9. account queued again

    By ostv,
    • 3 replies
    • 1.3k views
    • jje
    • jje

  10. 404 Not Found

    By AraanBranco,
    • 1 reply
    • 704 views
    • jje
    • jje

  11. Help me please 1 2

    By j.k.soft,
    • 15 replies
    • 3.5k views
    • Guest
    • Guest

  12. Remove account

    By adriantc,
    • 2 replies
    • 731 views

  13. Imported SQL database not in cPanel

    By opieantc,
    • 5 replies
    • 2.5k views
    • jje
    • jje

  14. problem with word press

    By awji,
    • 4 replies
    • 909 views
    • Guest
    • Guest

  15. Server Move Requests

    By moonscapex,
    • 1 reply
    • 758 views
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