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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. HTaccess File

    By tmaahik,
    • 0 replies
    • 444 views

  2. HTTP 500 internal server error in all requests

    By milindsp,
    • 4 replies
    • 1.2k views

  3. https://heliohost.org/home/support/scripts/domain gives 404

    By eli_host,
    • 1 reply
    • 526 views

  4. https://tommy.heliohost.org:2083 Site cannot be reached

    By gadipati,   
    • 1 reply
    • 802 views

  5. Hubspot CRM Connection

    By joyusecommerce,
    • 11 replies
    • 1.6k views

  6. I can't get into my c panel

    By softenglish,
    • 1 reply
    • 1.6k views

  7. i have domain but need free space how

    By alein,
    • 14 replies
    • 2.9k views

  8. I Always Fail When Installing The Axis In Softaculouse

    By sagachanger,   
    • 1 reply
    • 631 views

  9. I am getting spam emails from my own domain

    By b0chard,
    • 7 replies
    • 830 views

  10. I am getting this error on my laravel application "ob_end_flush(): failed to send buffer of zlib output compression (0)

    By seintitus,
    • 8 replies
    • 3.8k views

  11. i am having a problem with my domains

    By thorast,
    • 2 replies
    • 909 views

  12. I am having problem of DNS

    By thorast,
    • 2 replies
    • 803 views

  13. i am not able add git repo on my account help to do that.

    By harshil,
    • 1 reply
    • 388 views

  14. I am not seeing python domain

    By sutheeshbose,
    • 1 reply
    • 620 views

  15. I Am Unable To Access

    By ev_Helio,
    • 1 reply
    • 862 views
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