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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,870 topics in this forum

  1. need help -new user

    By marisil,
    • 1 reply
    • 909 views

  2. Full disk space

    By danfan,
    • 0 replies
    • 513 views

  3. CGI scripts problem

    By carlus,
    • 1 reply
    • 857 views

  4. Cant find my url 1 2

    By Simion B,
    • 18 replies
    • 3.2k views

  5. Account Created OK but encountered an error

    By 23Kev,
    • 1 reply
    • 678 views

  6. error in .aspx files

    By eehab,
    • 1 reply
    • 770 views

  7. I'm having a problem here the problem is: problem creating an addon domain.

    By AntisheilaPower,
    • 1 reply
    • 827 views

  8. Reactivation Request

    By Guest JF_Sly,
    • 3 replies
    • 1.9k views
    • Guest
    • Guest

  9. PHP Safe Mode

    By kjusssss,
    • 3 replies
    • 968 views
    • rvt
    • rvt

  10. Request for Domain change from heliohost.org to Thirdeye7.in

    By Gopinath,
    • 4 replies
    • 1k views

  11. Cpanel logging problem

    By Mario,
    • 3 replies
    • 1.1k views

  12. Database access denied

    By slepit,
    • 1 reply
    • 664 views

  13. renew account: pcknowledge.heliohost.org

    By software advisor henry,
    • 3 replies
    • 1.1k views

  14. upload asp page from frontpage2003

    By ncbbh4u,
    • 1 reply
    • 687 views

  15. Change Main Domain

    By Pug Village,
    • 2 replies
    • 648 views
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