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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. Help Needed

    By paglu29,
    • 1 reply
    • 794 views

  2. Error 403 Forbidden when i try to access my site

    By Simons,
    • 3 replies
    • 1.9k views

  3. I have a problem

    By bsschool,
    • 4 replies
    • 3.1k views

  4. Cpanel login and site hacked

    By OzFinnGeek,
    • 0 replies
    • 628 views

  5. Mail server won't redirect messages

    By Nephryrinn,
    • 4 replies
    • 1.2k views

  6. Unable to login after 96 hours

    By yyccaa,
    • 4 replies
    • 1.3k views

  7. Unable to Renew Account

    By Miresca,
    • 2 replies
    • 690 views

  8. Forgotten username password

    By Shocky,
    • 1 reply
    • 770 views

  9. my account hasnt been activated

    By FenTom,
    • 1 reply
    • 663 views

  10. [Solved] Problem with HelioHost account

    By MeJordan,
    • 6 replies
    • 2k views

  11. Site still queued

    By yearsley,
    • 1 reply
    • 694 views

  12. Cron job request [temporary]

    By TomasM,
    • 4 replies
    • 1.5k views

  13. ole32.dll HTTP 500. Error

    By choosesg,
    • 7 replies
    • 2.4k views
    • Guest
    • Guest

  14. Login problem

    By thammu,
    • 4 replies
    • 1.4k views

  15. Validation

    By kingfob.co.uk,
    • 4 replies
    • 1k views
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