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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. thank you

    By Mega Net Cafe,
    • 2 replies
    • 623 views

  2. Acc more than 48 Hours innactivity...

    By Paulinho,
    • 1 reply
    • 543 views

  3. Texvc for Latex in MediaWiki

    By Mark Wilding,
    • 8 replies
    • 2.8k views

  4. I can't access my Account

    By unlink,
    • 3 replies
    • 868 views

  5. Still waiting for account activation

    By MadMartinMan,
    • 2 replies
    • 617 views

  6. [Registration Problem]

    By Luca Rager,
    • 2 replies
    • 712 views

  7. Wrong domain name on new account

    By gth673e,
    • 2 replies
    • 572 views

  8. false administrator spam msg's ??

    By Arturro,
    • 4 replies
    • 2k views

  9. How long did it take to activate your account?

    By jje,
    • 3 replies
    • 774 views

  10. I can't use my domain I bought?

    By Snuupy,
    • 11 replies
    • 1.8k views

  11. No access and no email from password reset

    By achr_vav,
    • 2 replies
    • 604 views

  12. Cpanel login failing

    By msnyder,
    • 3 replies
    • 819 views

  13. Can't access account through CPanel anymore

    By sollerti,
    • 2 replies
    • 617 views

  14. the server got offline two times in 5 hours

    By LifeNT,
    • 2 replies
    • 887 views

  15. change main domain name

    By shinbi,
    • 1 reply
    • 693 views
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