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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,266 topics in this forum

  1. Was my account removed or suspended?

    By emcee1,
    • 10 replies
    • 1.9k views

  2. "Hosting Account Installed!" -> "Address Not Found" -> "Login Attempt Failed!" ???

    By ASF-LWB,
    • 2 replies
    • 842 views

  3. Account was suspended.

    By hal,
    • 6 replies
    • 1.7k views

  4. Registration mail not recieved

    By Zoza,
    • 4 replies
    • 1.1k views

  5. My account was suspended...

    By Bingo 324,
    • 14 replies
    • 2.9k views

  6. what's happen with my domain?

    By richmond,
    • 8 replies
    • 1.6k views

  7. Setup

    By torpeteo,
    • 1 reply
    • 600 views

  8. Email error

    By Thegolden1,
    • 2 replies
    • 1k views

  9. Can't prevent account from expiring

    By reality,
    • 3 replies
    • 794 views

  10. Questions

    By soso0_0,
    • 0 replies
    • 514 views

  11. double whammy - account setup?

    By MrMajick,
    • 3 replies
    • 937 views

  12. Unable to connect to smtp.google.com

    By Tanix,
    • 3 replies
    • 1.8k views

  13. HOTMAIL Permission Email Send

    By JoseMonteiro,
    • 4 replies
    • 1.5k views

  14. Account not working etiher

    By Human,
    • 3 replies
    • 1.5k views

  15. Acct not activated?

    By ragecc,
    • 0 replies
    • 423 views
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