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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] Please reset my account - jcisministries.helioho.st

    By zemfajardo7,
    • 1 reply
    • 495 views

  2. [Solved] Add a domain please

    By koma,
    • 1 reply
    • 436 views

  3. I wanna transfer my domains

    By chekavokolyan,
    • 1 reply
    • 456 views

  4. [Solved] Account Reset

    By ankit93,
    • 1 reply
    • 455 views

  5. [Solved] Update SPF, DKIM, and DMARC records

    By nelavoi,
    • 1 reply
    • 661 views

  6. [Solved] Add Domain Name

    By carolineamran,
    • 1 reply
    • 213 views

  7. [Solved] Domain change

    By vagos,
    • 1 reply
    • 113 views

  8. Website is not working properly

    By Vivek,
    • 1 reply
    • 1.2k views

  9. Gzip

    By Crystala,   
    • 1 reply
    • 617 views

  10. I Can't Install Wordpress

    By onceelace,   
    • 1 reply
    • 841 views

  11. Waiting For Java

    By Aloisio,
    • 1 reply
    • 705 views

  12. Request For Deployment

    By michail,
    • 1 reply
    • 668 views

  13. Unable to add addon domains to my johnny account

    By seintitus,
    • 1 reply
    • 727 views

  14. [Solved] reset password

    By soesna13,
    • 1 reply
    • 473 views

  15. [Solved] Request to delete account

    By Guest niao,
    • 1 reply
    • 329 views
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