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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.8k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.8k
    posts

8,247 topics in this forum

  1. Website is down

    By DamegedSpy,
    • 1 reply
    • 943 views

  2. Account suspended

    By kodos84,
    • 1 reply
    • 435 views

  3. Can't Ftp In Or See Cpanel Fully

    By gadgetcc2,
    • 1 reply
    • 422 views

  4. Domain At Heliohost.org

    By doentes,
    • 1 reply
    • 336 views

  5. Parked Domain Problem

    By pablop7,
    • 1 reply
    • 761 views

  6. [Solved] Can't Get Java Working

    By rdipippo,   
    • 1 reply
    • 345 views

  7. [Solved] Addon Domain With Trirdparty Dns Hosting

    By pade,
    • 1 reply
    • 136 views

  8. [Solved] Reactivate Account

    By Well,
    • 1 reply
    • 431 views

  9. [Solved] Stevie Backup Zip Empty?

    By Vipansh,
    • 1 reply
    • 487 views

  10. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 696 views

  11. Remove all addon domains

    By bfaschat,   
    • 1 reply
    • 808 views

  12. [Solved] My website curated.ga

    By Guest icn,
    • 1 reply
    • 199 views

  13. [Solved] Unable to log in to Tommy

    By trenten,
    • 1 reply
    • 226 views

  14. [Solved] Add a Domain

    By scientistgray,
    • 1 reply
    • 182 views

  15. Error with Fantastico

    By TriMethylXanthine,
    • 1 reply
    • 1.2k views
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