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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,293 topics in this forum

  1. Is HelioHost slow for just me?

    By G0tP0t,
    • 1 reply
    • 2.6k views

  2. Can't login to cpanel

    By G0tP0t,
    • 12 replies
    • 2.4k views

  3. Can't login to cpanel

    By jfp999,
    • 7 replies
    • 1.3k views

  4. Can not login to cpanel

    By odiumxp,
    • 2 replies
    • 893 views

  5. Cant Login

    By tipper1,
    • 2 replies
    • 808 views

  6. cpanel login

    By G0tP0t,
    • 1 reply
    • 947 views

  7. Can i change my main domain?

    By Jeremy Reed,
    • 2 replies
    • 728 views

  8. Delete please my account 1 2

    By DOG,
    • 20 replies
    • 3.1k views

  9. Server not found

    By jsfdan,
    • 4 replies
    • 1.2k views

  10. Unable to login cPanel, FTP

    By Maranar,
    • 3 replies
    • 767 views

  11. Domain Name

    By wahwa,
    • 2 replies
    • 817 views

  12. Change Main Domain Name

    By codreanu,
    • 3 replies
    • 622 views

  13. domain name problem

    By Guest Purbam,
    • 1 reply
    • 785 views

  14. Can someone help me please?

    By venu_Legolas_kuruganti,
    • 2 replies
    • 740 views

  15. Main Domain Name Change

    By angelag,
    • 6 replies
    • 888 views
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