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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. FTP Access

    By richard_ha,
    • 1 reply
    • 1.2k views

  2. Php Is Not Working Saleyourbooks.com

    By saleyourbooks,   
    • 1 reply
    • 791 views

  3. [Solved] Main Domain

    By wfree,
    • 1 reply
    • 494 views

  4. [Solved] Forgot my password

    By compactorb,
    • 1 reply
    • 528 views

  5. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 625 views

  6. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 612 views

  7. [Solved] Request for Subdomain

    By srinathk,
    • 1 reply
    • 299 views

  8. [Solved] Add a domain

    By kevin1001,
    • 1 reply
    • 636 views

  9. [Solved] Adding a domain

    By fatalslink,
    • 1 reply
    • 239 views

  10. [Solved] Domains Request

    By arco,
    • 1 reply
    • 198 views

  11. Account activation

    By TuanHH,
    • 1 reply
    • 1.1k views
    • Bill
    • Bill

  12. Can't log in to my website cpanel

    By blindley,
    • 1 reply
    • 1.7k views

  13. Reactivation

    By sukram7,
    • 1 reply
    • 852 views

  14. Password reset not sending

    By ThreeBetweenTwo,
    • 1 reply
    • 719 views
    • Guest
    • Guest

  15. [Solved] Password Reset Again

    By swarner,
    • 1 reply
    • 637 views
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