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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9963 topics in this forum

  1. I Can't Renew My Suspended Account

    By Salma,   
    • 1 reply
    • 539 views

  2. [Solved] Server Move Request

    By ubiquoregovt,
    • 1 reply
    • 723 views

  3. New Account, Creation Confirmed, Cannot Login To Cpanel

    By jmeelz0,
    • 8 replies
    • 1.4k views

  4. Removed Parked Domain; Cannot Readd Parked Domain

    By realmer,
    • 1 reply
    • 509 views

  5. [Solved] Is Stevie Down?

    By DAKSH101,
    • 2 replies
    • 860 views

  6. Old Account Not Working

    By flyoffacliff,
    • 5 replies
    • 1.3k views

  7. Update Postgresql On Johnny

    By paladox2014,
    • 3 replies
    • 722 views

  8. Stevie Site Will Not Load On Bt Box Connected To Sky Box.

    By paladox2014,
    • 1 reply
    • 583 views

  9. Sign Up Always Error

    By LozPex,
    • 4 replies
    • 808 views

  10. [Solved] Can't Delete Addon Domain

    By nyten,
    • 4 replies
    • 864 views

  11. Firewall Block..

    By skullys,
    • 4 replies
    • 829 views

  12. Avg Threat Labs Say Heliohost Possible Active Malware

    By sylvain,   
    • 5 replies
    • 1.4k views

  13. Corruption

    By dlaroche,
    • 4 replies
    • 1k views

  14. [Solved] Stevie Server Offiline

    By paladox2014,
    • 1 reply
    • 632 views

  15. 500 Internal Server Error When Accessing Login Page Of Wordpress

    By zooter80,
    • 0 replies
    • 866 views
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