Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] 500 Internal Server Error

    By petervaien,
    • 3 replies
    • 1.3k views

  2. Problems With Parked Domain

    By Exhost,
    • 1 reply
    • 767 views

  3. Can't Log In At Nigelbarksfield.co.uk

    By enbe,   
    • 1 reply
    • 1.4k views

  4. New Hosting Account Is Not Working

    By Ryan Zimmerman,
    • 2 replies
    • 953 views

  5. [Solved] Suspended: Islander (Not suspended, firewall issue)

    By islex,
    • 5 replies
    • 1.6k views

  6. Unable To Access To My Account And Ssl Email Don't Work On Thunderbird

    By bebo30,   
    • 3 replies
    • 811 views

  7. Content deleted

    By Dtc,   
    • 1 reply
    • 1.5k views

  8. Failed To Access Phpmyadmin

    By softlab,   
    • 3 replies
    • 1.5k views

  9. [Solved] Can't Park Domain.

    By Meritha,
    • 2 replies
    • 775 views

  10. Reset Email Still Not Letting Me Log In

    By lytltek,
    • 1 reply
    • 569 views

  11. Softaculous Install Failure - Ghost

    By aurabindo,   
    • 0 replies
    • 1.4k views

  12. Issue Updating Database

    By Earl,
    • 0 replies
    • 723 views

  13. Database Issues

    By J.P.Galtry,
    • 0 replies
    • 1.1k views

  14. Account Queued After 24 Hours

    By imjustki,
    • 1 reply
    • 612 views

  15. [Solved] Restore Database

    By motorazr,
    • 2 replies
    • 758 views
×
×
  • Create New...