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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Problem

    By Luigi123,
    • 2 replies
    • 867 views

  2. [Solved] Web-Forwarding Does Not Work After Migrating From Stevie To Johnny

    By zankophi2,
    • 2 replies
    • 1.2k views

  3. [Solved] Unable to login

    By aquamada,
    • 2 replies
    • 667 views

  4. [Solved] Chumsky remote postgresql

    By chumsky,
    • 2 replies
    • 750 views

  5. [Solved] johhny - mod_fcgid: error reading data from FastCGI server - 500 Internal Server Error

    By zsolt112873,
    • 2 replies
    • 768 views

  6. [Solved] Please add my Domain

    By seekwe,
    • 2 replies
    • 567 views

  7. Can't Create an account nor recover pw

    By Chipopo,
    • 2 replies
    • 1.2k views

  8. [Solved] Ssl Installation ...help Please Krydos

    By azmender22,   
    • 2 replies
    • 949 views

  9. [Solved] Request For Moving To Ip Accessible From China

    By xvii,
    • 2 replies
    • 717 views

  10. Sorry, A Dns Entry For Xxx.xx Already Exists Problem

    By ngyukang,
    • 2 replies
    • 806 views

  11. [Solved] Suspended due to "inactivity" - CPanel not counting?

    By niemen,
    • 2 replies
    • 979 views

  12. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 711 views

  13. .htaccess for specific ip either deny or allow

    By cisc,   
    • 2 replies
    • 705 views

  14. webmail error

    By huycolab2023,
    • 2 replies
    • 559 views

  15. addon domain still not showing

    By evolving,
    • 2 replies
    • 1.3k views
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