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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Unable to login

    By aquamada,
    • 2 replies
    • 640 views

  2. [Solved] Chumsky remote postgresql

    By chumsky,
    • 2 replies
    • 726 views

  3. [Solved] johhny - mod_fcgid: error reading data from FastCGI server - 500 Internal Server Error

    By zsolt112873,
    • 2 replies
    • 740 views

  4. [Solved] Please add my Domain

    By seekwe,
    • 2 replies
    • 534 views

  5. Can't Create an account nor recover pw

    By Chipopo,
    • 2 replies
    • 1.2k views

  6. [Solved] Ssl Installation ...help Please Krydos

    By azmender22,   
    • 2 replies
    • 920 views

  7. [Solved] Request For Moving To Ip Accessible From China

    By xvii,
    • 2 replies
    • 694 views

  8. Sorry, A Dns Entry For Xxx.xx Already Exists Problem

    By ngyukang,
    • 2 replies
    • 782 views

  9. [Solved] Suspended due to "inactivity" - CPanel not counting?

    By niemen,
    • 2 replies
    • 944 views

  10. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 675 views

  11. .htaccess for specific ip either deny or allow

    By cisc,   
    • 2 replies
    • 679 views

  12. webmail error

    By huycolab2023,
    • 2 replies
    • 529 views

  13. addon domain still not showing

    By evolving,
    • 2 replies
    • 1.3k views

  14. [Solved] Johnny Problems, Down?

    By Ermu,   
    • 2 replies
    • 2k views

  15. [Solved] Queued: Minevici

    By minevicio,
    • 2 replies
    • 625 views
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