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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Account invite not sent to email

    By celesta1,
    • 2 replies
    • 335 views

  2. [Solved] Change domain

    By ata666data,
    • 2 replies
    • 282 views

  3. [Solved] Please add the domain quwwaai.com, to johhny

    By alberto4,
    • 2 replies
    • 198 views

  4. Account Creation in the Queue

    By i73,
    • 2 replies
    • 1k views

  5. Database Problems.

    By teamroots,
    • 2 replies
    • 1.3k views

  6. [Solved] Wrong Domain On Registration

    By MikeSS,
    • 2 replies
    • 917 views

  7. [Solved] Server Move request

    By nomads,
    • 2 replies
    • 518 views

  8. [Solved] Undelivered Mail Returned to Sender - SPF for GMAIL

    By odilonse,
    • 2 replies
    • 1.4k views

  9. [Solved] Waiting on Tommy Invite

    By Nysos,
    • 2 replies
    • 451 views

  10. Request: for changing main domain name

    By SkyKath,
    • 2 replies
    • 960 views

  11. Ssh Access

    By symkmr,   
    • 2 replies
    • 1.5k views

  12. [Solved] Creating a database through SQL commands

    By orange77,   
    • 2 replies
    • 1.5k views

  13. no name in database

    By teamnow,
    • 2 replies
    • 774 views

  14. DNS problem??

    By abdosilver,
    • 2 replies
    • 851 views

  15. HELIOHOST ACCOUNT SUSPENDED

    By b3amos,
    • 2 replies
    • 861 views
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