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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. How To Switch To New Domain Name?

    By feinan,
    • 2 replies
    • 720 views

  2. [Solved] Xsl Support In Php Settings (Php.ini Editing)

    By digpot,   
    • 2 replies
    • 879 views

  3. [Solved] Deploy War File Shop.war

    By skhan,
    • 2 replies
    • 517 views

  4. Urgent need help cant access sites

    By yusufmalikul,
    • 2 replies
    • 886 views

  5. [Solved] Request to move to Tommy

    By juanfer,
    • 2 replies
    • 707 views

  6. [Solved] New domain

    By sterremu,
    • 2 replies
    • 687 views

  7. [Solved] AH01276 (403 Forbidden) error on fresh install of plesk

    By sebas,
    • 2 replies
    • 710 views

  8. [Solved] Delete Account Request

    By conor1,   
    • 2 replies
    • 1.6k views

  9. [Solved] Cannot Access Cpanel

    By Retro,
    • 2 replies
    • 693 views

  10. [Solved] Phpmyadmin Error

    By igotyou,   
    • 2 replies
    • 1.2k views

  11. How Can I Get My Mysql Database Ip?

    By desmondx,   
    • 2 replies
    • 1.3k views

  12. [Solved] Sync With Lftp But Error

    By philip888,
    • 2 replies
    • 2.2k views

  13. [Solved] tommy is down since long

    By patents,   
    • 2 replies
    • 1k views

  14. Error creating alias

    By zaddiq,   
    • 2 replies
    • 824 views

  15. [Solved] Domain change request

    By biggd,
    • 2 replies
    • 676 views
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