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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Account Renewal

    By rarahim,
    • 2 replies
    • 662 views

  2. [Solved] Remove and Add domain

    By atdx,
    • 2 replies
    • 529 views

  3. [Solved] Issue updating PHP version in Tommy plan

    By karimhamrouni,
    • 2 replies
    • 232 views

  4. ASP.NET errors

    By pilotpirx,
    • 2 replies
    • 1.5k views

  5. Parked Domain Problem

    By Joshua,
    • 2 replies
    • 1.4k views

  6. [SOLVED] cpdavd failed

    By Parth,
    • 2 replies
    • 4.7k views

  7. [Solved] Lost All My Mysql Databases

    By junk099,
    • 2 replies
    • 685 views

  8. What is using my "Disk" and "MySQL Disk" space? & How to clear out and start over?

    By webdevsemo,
    • 2 replies
    • 1k views

  9. [Solved] Can't login

    By juliano,
    • 2 replies
    • 590 views

  10. Add another domain option

    By jmalik,
    • 2 replies
    • 565 views

  11. My tommy website & dashboard are a bit slow to load

    By elkhaddir,
    • 2 replies
    • 597 views

  12. [Solved] Adding a domain to my account.

    By wguerrero,   
    • 2 replies
    • 534 views

  13. "Hosting Account Installed!" -> "Address Not Found" -> "Login Attempt Failed!" ???

    By ASF-LWB,
    • 2 replies
    • 1.3k views

  14. My website

    By Birdmann,
    • 2 replies
    • 1k views

  15. Php Include() And Require Not Working()

    By jkblitz,   
    • 2 replies
    • 1k views
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