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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. [Solved] Why My War Won't Work On Your Server 1 2

    By lani1234,
    • 23 replies
    • 4.3k views

  2. [Solved] Wildcard SSL/TLS certificate - not secured

    By AdamMat,
    • 3 replies
    • 290 views

  3. [Solved] will need my information for tommy has this email doesn't function

    By Max Manning,
    • 1 reply
    • 430 views

  4. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 5.4k views

  5. [Solved] Wipe & Start Over

    By marckeeley,   
    • 1 reply
    • 2.7k views

  6. [Solved] Wipe & start over, username: alexrmann

    By alexrmann,
    • 1 reply
    • 392 views

  7. [Solved] Wipe a single domain

    By datadecay,   
    • 5 replies
    • 655 views

  8. [Solved] Wipe account

    By kanvull,
    • 1 reply
    • 661 views

  9. [Solved] wipe account

    By npnbss,
    • 1 reply
    • 391 views

  10. [Solved] Wipe account

    By nbss,
    • 1 reply
    • 5.9k views

  11. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 627 views

  12. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 505 views

  13. [Solved] Wipe account and start over

    By af96,
    • 1 reply
    • 498 views

  14. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 554 views

  15. [Solved] Wipe account and start overover to change the username

    By oguzhanozgul,
    • 1 reply
    • 746 views
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