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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9963 topics in this forum

  1. [Solved] Default plesk page not disapearing

    By textbased,
    • 2 replies
    • 807 views

  2. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 371 views

  3. [Solved] Cpanel Is Not Licensed

    By idan511,
    • 2 replies
    • 917 views

  4. Phpmyadmin Not Accessible

    By bobcoin,   
    • 2 replies
    • 1.4k views

  5. [Solved] Not Able To Login To Cpanel

    By chinglam,   
    • 2 replies
    • 1.6k views

  6. [Solved] WHM Login

    By ugsec,
    • 2 replies
    • 1.3k views

  7. [Solved] account archived postfre1

    By postfred,
    • 2 replies
    • 779 views

  8. [Solved] I did not login in 1 month and got suspended

    By juris,
    • 2 replies
    • 860 views

  9. account deleted?

    By maijc,
    • 2 replies
    • 1.3k views

  10. [Solved] Cpanel Password Reset Not Working

    By Rupal,
    • 2 replies
    • 703 views

  11. [Solved] Request:exec()

    By maicol07,
    • 2 replies
    • 1.1k views

  12. [Solved] my account hasn't been recreated on Tommy

    By mhmt93t,
    • 2 replies
    • 889 views

  13. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 798 views

  14. [Solved] I'd like to add the domain sourgirl.org as my main domain

    By faithlehane,
    • 2 replies
    • 565 views

  15. Brute force lockout

    By NatetheGreat,
    • 2 replies
    • 1.6k views
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