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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. Main Domain Replacement

    By sosmed96,
    • 3 replies
    • 837 views

  2. [Solved] Upload War File 1 2 3

    By rohanawaw,
    • 31 replies
    • 4.1k views

  3. [Solved] Kill My Processes

    By denkorzh,
    • 1 reply
    • 736 views

  4. Connecting To Mysql Database

    By milan,   
    • 10 replies
    • 4.6k views

  5. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 699 views

  6. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 579 views

  7. [Solved] Deploy War File Request

    By bugrepor,
    • 3 replies
    • 829 views

  8. [Solved] Not Able To Login To Cpanel

    By chinglam,   
    • 2 replies
    • 1.6k views

  9. Cannot Load The Cpanel On Tommy

    By K_Rivers,
    • 5 replies
    • 1.4k views

  10. Tommy And Timing Out

    By leegold1,
    • 5 replies
    • 1.1k views

  11. I'm Getting An Error Trying To Connect To A Postgresql Database

    By dranser,   
    • 2 replies
    • 1.6k views

  12. [Solved] Postgres Database Access Request

    By azurena,
    • 1 reply
    • 548 views

  13. I Can't Access Johnny.heliohost.org:2083

    By gwd,   
    • 1 reply
    • 1.6k views

  14. [Solved] Inactive Account Message

    By midonao,
    • 2 replies
    • 757 views

  15. [Solved] Helionet Times Out

    By leegold1,
    • 4 replies
    • 935 views
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