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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. Not Able To Send Or Receive Email

    By classyglitters,
    • 2 replies
    • 687 views

  2. Xcache Not Detected On Johnny

    By paladox2014,
    • 2 replies
    • 948 views

  3. Domain in old account

    By thieme,
    • 2 replies
    • 868 views

  4. [Solved] Error 500

    By allwayst,
    • 2 replies
    • 889 views

  5. [Solved] Enable Postgis Extension

    By farkkill,
    • 2 replies
    • 844 views

  6. [Solved] Problems with FTP?

    By petermveldhuis,
    • 2 replies
    • 478 views

  7. [Solved] Add My Domain

    By nulineng,
    • 2 replies
    • 182 views

  8. Domain Name Change

    By Deviathan,
    • 2 replies
    • 959 views

  9. [Solved] Well Someone Tried Attacking My Site This Morning

    By GLaDOS,
    • 2 replies
    • 706 views

  10. [Solved] Domain Theft

    By goodlife,
    • 2 replies
    • 652 views

  11. [Solved] Can't Add Addon Domain

    By crthell,   
    • 2 replies
    • 1.7k views

  12. 500 Internal Server Error

    By hataltul,
    • 2 replies
    • 722 views

  13. [Solved] Mysql Remote Database Offline

    By paladox2014,
    • 2 replies
    • 745 views

  14. [Solved] Move My Server to Tommy

    By arunabh1,
    • 2 replies
    • 847 views

  15. [Solved] Remote PosgreSQL Access Request

    By ipurnama,   
    • 2 replies
    • 862 views
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