Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,358 topics in this forum

  1. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 193 views

  2. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 225 views

  3. Request to Change Main Domain - Username: zeb

    By zeb,
    • 1 reply
    • 145 views

  4. add mystie.is-a.dev to realvanyek

    By realvanyek,
    • 1 reply
    • 233 views

  5. domain name address wrong

    By mauriciohincapiediaz,
    • 1 reply
    • 166 views

  6. [Solved] problem with dns

    By mauriciohincapiediaz,
    • 4 replies
    • 195 views

  7. [Solved] request adding an additional domain: nmpa.ually.cn

    By ually,
    • 1 reply
    • 214 views

  8. [Solved] Add domain

    By mauriciohincapiediaz,
    • 1 reply
    • 197 views

  9. [Solved] Add a Domain

    By scientistgray,
    • 1 reply
    • 223 views

  10. [Solved] Add domains to my account

    By jomocu,
    • 3 replies
    • 272 views

  11. Confused about my account status

    By robev,
    • 1 reply
    • 208 views

  12. [Solved] change domain

    By mauriciohincapiediaz,
    • 1 reply
    • 163 views

  13. [Solved] Add Domain

    By scientistgray,
    • 1 reply
    • 181 views

  14. [Solved] Reset Password

    By mrjohn,
    • 1 reply
    • 172 views

  15. [Solved] Warning: Subscription was suspended. All your sites are not available. Overuse is not allowed

    By ahmad201,
    • 1 reply
    • 296 views
×
×
  • Create New...