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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. Domain in old account

    By thieme,
    • 2 replies
    • 834 views

  2. [Solved] Error 500

    By allwayst,
    • 2 replies
    • 859 views

  3. [Solved] Enable Postgis Extension

    By farkkill,
    • 2 replies
    • 814 views

  4. [Solved] Problems with FTP?

    By petermveldhuis,
    • 2 replies
    • 452 views

  5. [Solved] Add My Domain

    By nulineng,
    • 2 replies
    • 114 views

  6. Domain Name Change

    By Deviathan,
    • 2 replies
    • 927 views

  7. [Solved] Well Someone Tried Attacking My Site This Morning

    By GLaDOS,
    • 2 replies
    • 679 views

  8. [Solved] Domain Theft

    By goodlife,
    • 2 replies
    • 608 views

  9. [Solved] Can't Add Addon Domain

    By crthell,   
    • 2 replies
    • 1.7k views

  10. 500 Internal Server Error

    By hataltul,
    • 2 replies
    • 704 views

  11. [Solved] Mysql Remote Database Offline

    By paladox2014,
    • 2 replies
    • 717 views

  12. [Solved] Move My Server to Tommy

    By arunabh1,
    • 2 replies
    • 814 views

  13. [Solved] Remote PosgreSQL Access Request

    By ipurnama,   
    • 2 replies
    • 834 views

  14. [Solved] Unable to access Plesk

    By cameronzipp,
    • 2 replies
    • 621 views

  15. [Solved] My Page Is Down..

    By Marko xD,
    • 2 replies
    • 609 views
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