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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. Subdomain DNS

    By Bailey,
    • 1 reply
    • 673 views

  2. [Solved] ioncube_loader_lin_7.2.so error

    By xman993,   
    • 3 replies
    • 1.9k views

  3. when in go to my site it says 500 internal server error

    By sana,
    • 3 replies
    • 842 views

  4. [Solved] can not send e-mails

    By euler45,
    • 8 replies
    • 1.6k views

  5. [Solved] Please Unarchive My Account

    By flashsub,   
    • 2 replies
    • 821 views

  6. I found a bug with special characters in the password?

    By cridus,
    • 6 replies
    • 1.2k views

  7. [Solved] Cloudflare IPs

    By mlex,
    • 4 replies
    • 1.4k views

  8. [Solved] Request for Deploy

    By canteen,   
    • 1 reply
    • 608 views

  9. Email host and port

    By rakesh73,
    • 4 replies
    • 1.1k views

  10. [Solved] Server change request

    By ravnl,
    • 2 replies
    • 772 views

  11. [Solved] Domain issue

    By ziad87,
    • 6 replies
    • 1.2k views

  12. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 1.2k views

  13. AutoSSL Question

    By Guest DmC,
    • 3 replies
    • 754 views

  14. Webmail Will Not Load

    By ziad87,
    • 2 replies
    • 801 views

  15. New account is queued more than 48 hours

    By suror,
    • 1 reply
    • 732 views
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