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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Suspicious files / folders in the root

    By slashbit,
    • 2 replies
    • 263 views

  2. [Solved] I want to buy more space

    By osmaralvarez6911,
    • 2 replies
    • 220 views

  3. [Solved] please bind my domain to my Morty account

    By seabirdr,
    • 2 replies
    • 161 views

  4. Request Help: Addon Domains & Subdomains.

    By Eric,
    • 2 replies
    • 1.4k views

  5. DNS Help

    By Tony M,
    • 2 replies
    • 1.7k views

  6. [Solved] Suspended/queued: Aprime

    By Aprime,
    • 2 replies
    • 5.1k views

  7. [Solved] Request For Deploy

    By softlab,
    • 2 replies
    • 621 views

  8. No Permission To Read Zone In Dns

    By melabox,   
    • 2 replies
    • 1.4k views

  9. [Solved] My domain is not accessible after installing through Softaculous

    By masterco,
    • 2 replies
    • 1k views

  10. [Solved] Ricky 500 Error caused by a foreign language string

    By arabich,   
    • 2 replies
    • 1.3k views

  11. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 765 views

  12. [Solved] JSP/JAVA

    By rodrigom,
    • 2 replies
    • 554 views

  13. SSH access

    By gmpintus,
    • 2 replies
    • 622 views

  14. [Solved] Server Over Load

    By hendrikun,   
    • 2 replies
    • 2k views

  15. [Solved] External connection to database failure

    By gijonsesale,
    • 2 replies
    • 903 views
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