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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9959 topics in this forum

  1. Change server to tommy

    By hajjprac,
    • 2 replies
    • 869 views

  2. Krydos... Unable to log in since you removed those 5 domains...

    By skullys,
    • 2 replies
    • 723 views

  3. Account Created but cpanel doesn't work

    By wolstech,
    • 2 replies
    • 1.4k views

  4. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 927 views

  5. Phppgadmin Login Loop

    By fork,   
    • 2 replies
    • 2k views

  6. Phpmyadmin Inaccessible

    By kendrel,
    • 2 replies
    • 773 views

  7. [Solved] Failed activation on Tommy after donation

    By lstest,   
    • 2 replies
    • 1.7k views

  8. [Solved] Not able to login.

    By jainanuj,   
    • 2 replies
    • 1.2k views

  9. [Solved] Internal Server Error For Php

    By susy79,   
    • 2 replies
    • 1.7k views

  10. Error Softaculous Upgrading Phpmyadmin To 4.7.1

    By bdistler,
    • 2 replies
    • 912 views

  11. Domain Already Exists In The Apache Configuration.

    By truedigi,
    • 2 replies
    • 849 views

  12. [Solved] Problems with deleting mail adresses

    By ocbwnl,
    • 2 replies
    • 810 views

  13. [Solved] Discord.py update needed for Johnny

    By Excalibur14,
    • 2 replies
    • 812 views

  14. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 577 views

  15. [Solved] Plesk Default Page

    By Ookma-Kyi,
    • 2 replies
    • 702 views
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