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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] Domain removal

    By vts,
    • 1 reply
    • 182 views

  2. [Solved] Add subdomains in my account.

    By olack,   
    • 1 reply
    • 220 views

  3. [Solved] Add a new domain

    By akatsuki,
    • 1 reply
    • 188 views

  4. [Solved] Add custom domain

    By chessfindercc,
    • 1 reply
    • 207 views

  5. [Solved] Request to Add New Subdomains (pknlcows.heliohost.us)

    By olack,   
    • 3 replies
    • 344 views

  6. subscride to a domain name

    By appworksolutions,
    • 1 reply
    • 247 views

  7. [Solved] delete account

    By ravikv123,
    • 1 reply
    • 224 views

  8. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 1 reply
    • 271 views

  9. [Solved] Problem with Flarum

    By archlinux635,   
    • 9 replies
    • 537 views

  10. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 3 replies
    • 406 views

  11. [Solved] Add custom domain

    By cortadoistheonly,
    • 2 replies
    • 230 views

  12. [Solved] Moodle 5.0 MARIADB version error

    By costacja,
    • 4 replies
    • 458 views

  13. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,
    • 5 replies
    • 373 views

  14. [Solved] I want to cancel my plan

    By ictroadmore,
    • 4 replies
    • 329 views

  15. Telegram bot.

    By arkaha,
    • 7 replies
    • 398 views
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