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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. My acount suspended

    By Aradkane,
    • 1 reply
    • 156 views

  2. [Solved] new domain request

    By cyranicusmcneff,
    • 1 reply
    • 251 views

  3. [Solved] Removing websites

    By harmer,
    • 2 replies
    • 194 views

  4. [Solved] Domains Request

    By arco,
    • 1 reply
    • 195 views

  5. [Solved] domain

    By mixedmediam,   
    • 1 reply
    • 200 views

  6. [Solved] add domain name

    By shanedraws,
    • 1 reply
    • 174 views

  7. johnny ssl cert expired

    By thofficial,   
    • 2 replies
    • 226 views

  8. [Solved] Request for Java Web Application (.war) Deployment - Username: duynguyen0407

    By duynguyen0407,
    • 1 reply
    • 227 views

  9. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 208 views

  10. [Solved] Urgent: SNI Mismatch / SSL Routing Issue on All Domains & Subdomains (Username: texu)

    By Texus,
    • 1 reply
    • 497 views

  11. Please add alias domain synapsejournals.dedyn.io

    By khamdanaf,
    • 1 reply
    • 203 views

  12. [Solved] Wildcard SSL/TLS certificate - not secured

    By AdamMat,
    • 3 replies
    • 284 views

  13. [Solved] Server Error 503 Service Temporarily Unavailable

    By AdamMat,
    • 2 replies
    • 307 views

  14. I cannot send message from my mail account

    By kaviaresidence,
    • 1 reply
    • 225 views

  15. [Solved] please restore my account

    By aqillapradisa,
    • 1 reply
    • 165 views
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