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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,545 topics in this forum

  1. [Solved] Trouble With Cpanel Access Again

    By ltlt,
    • 1 reply
    • 655 views

  2. [SOLVED] Trouble with Remote Database Access

    By Mr Phan,
    • 3 replies
    • 900 views

  3. [Solved] Trouble with remote mySQL access

    By jackt,   
    • 6 replies
    • 3.4k views

  4. [Solved] Try Download Folder Get Pinned To Firewall

    By bdistler,
    • 3 replies
    • 620 views

  5. [Solved] Trying to get email to work for my custom domain

    By jpl2,
    • 5 replies
    • 642 views

  6. [Solved] Trying to renew

    By francisbeaumier@gmail.com,
    • 2 replies
    • 251 views

  7. [Solved] Trying to renew account that was suspended after inactivity

    By dave,
    • 1 reply
    • 258 views

  8. [Solved] Trying To Set My Domain As Root?

    By ravenx30,   
    • 1 reply
    • 893 views

  9. [Solved] Trying To Set Up My Account With A Django Website, But Get A 500 Error

    By aslet,   
    • 3 replies
    • 1.3k views

  10. [Solved] Turn AutoSSL Back on

    By DmC,
    • 3 replies
    • 623 views

  11. [Solved] Um...

    By Guest pooks,
    • 3 replies
    • 409 views

  12. [Solved] Um... I'm not sure what happened but...

    By guntxjak,
    • 4 replies
    • 552 views

  13. [Solved] Un-archived my account

    By saqib444,   
    • 3 replies
    • 655 views

  14. [Solved] Unable To Access Cpanel

    By PF4Public,
    • 2 replies
    • 722 views

  15. [Solved] Unable to access cPanel

    By Sn1F3rt,
    • 2 replies
    • 555 views
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