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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 413 views

  2. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 311 views

  3. [Solved] Deploy War File Request

    By bugrepor,
    • 3 replies
    • 524 views

  4. [Solved] Not Able To Login To Cpanel

    By chinglam,   
    • 2 replies
    • 1.2k views

  5. Cannot Load The Cpanel On Tommy

    By K_Rivers,
    • 5 replies
    • 830 views

  6. Tommy And Timing Out

    By leegold1,
    • 5 replies
    • 702 views

  7. I'm Getting An Error Trying To Connect To A Postgresql Database

    By dranser,   
    • 2 replies
    • 1.3k views

  8. [Solved] Postgres Database Access Request

    By azurena,
    • 1 reply
    • 350 views

  9. I Can't Access Johnny.heliohost.org:2083

    By gwd,   
    • 1 reply
    • 1.3k views

  10. [Solved] Inactive Account Message

    By midonao,
    • 2 replies
    • 462 views

  11. [Solved] Helionet Times Out

    By leegold1,
    • 4 replies
    • 541 views

  12. Max_User_Connections Variable Change

    By chanders,
    • 6 replies
    • 657 views

  13. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 309 views

  14. [Solved] Re Enable Allow_Url_Fopen Please

    By databei,
    • 4 replies
    • 654 views

  15. [Solved] War File Deployment

    By chanders,
    • 1 reply
    • 257 views
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