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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,298 topics in this forum

  1. Cronjob Timezone

    By petervaien,
    • 2 replies
    • 656 views

  2. Block ip address: 103.68.156.98 Please help

    By josepric,   
    • 14 replies
    • 1.6k views

  3. [Solved] https URL doesn't work for my java app

    By ukalumni,   
    • 6 replies
    • 950 views

  4. [Solved] Request: move to Tommy

    By vukosyst,
    • 2 replies
    • 636 views

  5. [Solved] Server Move Request

    By bowiecao,
    • 1 reply
    • 513 views

  6. Deprecated: mysql_connect()

    By nasserot,
    • 3 replies
    • 815 views

  7. Addon domain issue

    By moddwe,
    • 4 replies
    • 1.1k views

  8. Re-activate account

    By divtiply,
    • 1 reply
    • 401 views

  9. can an admin import my databases from johnny to ricky?

    By lwg,
    • 2 replies
    • 445 views

  10. [Solved] Set Subdomain Path to outside of public_html

    By mrj,
    • 1 reply
    • 496 views

  11. [Solved] Tommy down...

    By proscalping,
    • 7 replies
    • 1.2k views

  12. [Solved] Tommy Still Down?

    By cloudbot,
    • 4 replies
    • 713 views

  13. [Solved] Queued:hh_nasserot

    By nasserot,
    • 5 replies
    • 636 views

  14. [Solved] Please Unarchive my Account

    By skafenko,
    • 1 reply
    • 321 views

  15. PHP is not interpreted

    By tmr,
    • 9 replies
    • 954 views
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