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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,792 topics in this forum

  1. [Solved] Tommy is Down

    By mrj,
    • 1 reply
    • 667 views

  2. [Solved] mod_deflate seems not working for me

    By mrj,
    • 2 replies
    • 764 views
    • mrj
    • mrj

  3. [Solved] My website isn't working

    By skooble,
    • 1 reply
    • 638 views

  4. Problem with access

    By mattia95,   
    • 2 replies
    • 1.4k views

  5. please unarchive my account，thanks.

    By nanseqv,
    • 2 replies
    • 644 views

  6. Databases and Users in phpMyAdmin

    By ardent,   
    • 4 replies
    • 2.5k views

  7. Remote sql problem

    By padje,
    • 5 replies
    • 3.9k views

  8. Request to connect addon domain - surajkumar.cf

    By surajban,
    • 2 replies
    • 441 views

  9. POP3 Email

    By Spaceium,
    • 1 reply
    • 967 views

  10. Inactive

    By Vitalis,
    • 2 replies
    • 647 views

  11. Application for hosting account on Tommy Server

    By deanhills,
    • 3 replies
    • 1.3k views

  12. problem with signing up for new account

    By Guest hhradio,
    • 3 replies
    • 1.1k views

  13. Softaculous not showing available update

    By qsgt,
    • 4 replies
    • 941 views
    • qsgt
    • qsgt

  14. I am having problem of DNS

    By thorast,
    • 2 replies
    • 750 views

  15. [Solved] enable ip

    By chanders,
    • 1 reply
    • 756 views
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