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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,543 topics in this forum

  1. [Solved] Missing Account

    By dvd1291,   
    • 1 reply
    • 469 views

  2. Deploying Symfony 3 App

    By xsirk,
    • 4 replies
    • 578 views

  3. [Solved] Unblock Ip

    By sdany,
    • 2 replies
    • 324 views

  4. [Solved] Deploy My War File

    By tpmathewnbr,
    • 1 reply
    • 281 views

  5. Luanreis Expired Certificate

    By luanfrj,
    • 4 replies
    • 606 views

  6. [Request] Reset Main Domain Back To The Original Heliohost Domain?

    By killjill,   
    • 2 replies
    • 1k views

  7. [Solved] Second Account Request

    By emfaucet,
    • 8 replies
    • 889 views

  8. Ip Blocked

    By xrazx,
    • 6 replies
    • 662 views

  9. [Solved] Deploy War Application Request

    By escrit,
    • 1 reply
    • 315 views

  10. Increase Disk Space

    By maicol07,   
    • 7 replies
    • 1.2k views

  11. Activate Java

    By abhi2557,
    • 3 replies
    • 395 views

  12. [Solved] Unnlock Ip Address For Iftahul Username

    By nadeem,
    • 2 replies
    • 292 views

  13. Server Move Request.

    By ksasmn,
    • 4 replies
    • 526 views

  14. Deploy War Application Request

    By escrit,
    • 1 reply
    • 257 views

  15. [Solved] Site "downloads" When I Visit It

    By basewars,
    • 2 replies
    • 328 views
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