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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. Information about Lily

    By Denis02,
    • 3 replies
    • 523 views

  2. [Solved] Change TLD to a subdomain

    By lordsterben,
    • 3 replies
    • 347 views

  3. Unable To Delete Account From Stevie

    By lemonion2,
    • 3 replies
    • 861 views

  4. Undeploy War And Deploy New War

    By sh4,
    • 3 replies
    • 891 views

  5. [Solved] Any .htaccess rewrite will causes error 403

    By yky123,
    • 3 replies
    • 1.5k views

  6. [Solved] Please delete my account

    By atdx,   
    • 3 replies
    • 1.2k views

  7. Improving Website On Mobile

    By NeChan,
    • 3 replies
    • 870 views

  8. [Solved] Plesk default Page stuck on.

    By Akran,   
    • 3 replies
    • 968 views

  9. [Solved] Unarchive my account

    By great1,
    • 3 replies
    • 603 views

  10. Old username/domain no longer available after suspension, few Qs

    By jcook,   
    • 3 replies
    • 1.5k views

  11. Unable to change primary domain on johny

    By iftakhar,
    • 3 replies
    • 916 views

  12. Reporting site violating terms of service

    By RealtimeX,
    • 3 replies
    • 1.1k views

  13. [Solved] Backup Files

    By Alegrowin,
    • 3 replies
    • 786 views

  14. [Solved] Need New Ip Address For Johnny Server

    By Delenn,
    • 3 replies
    • 594 views

  15. [Solved] my website doesn't work

    By dem2070,
    • 3 replies
    • 988 views
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