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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. Website not loading

    By dirose76,   
    • 4 replies
    • 1.2k views

  2. [Solved] Request:Server Move

    By stvef,
    • 13 replies
    • 733 views

  3. [Solved] Server Move Request

    By toxeia,
    • 1 reply
    • 393 views

  4. SQL queries is shown as text

    By saber,
    • 2 replies
    • 462 views

  5. Increase daily email limit

    By qsgt,
    • 5 replies
    • 553 views

  6. [Solved] tommy is down since long

    By patents,   
    • 2 replies
    • 634 views

  7. Upload files via FTP

    By amcfarla,   
    • 3 replies
    • 1.4k views

  8. Cronjob Timezone

    By petervaien,
    • 2 replies
    • 524 views

  9. Block ip address: 103.68.156.98 Please help

    By josepric,   
    • 14 replies
    • 1.2k views

  10. [Solved] https URL doesn't work for my java app

    By ukalumni,   
    • 6 replies
    • 693 views

  11. [Solved] Request: move to Tommy

    By vukosyst,
    • 2 replies
    • 468 views

  12. [Solved] Server Move Request

    By bowiecao,
    • 1 reply
    • 383 views

  13. Deprecated: mysql_connect()

    By nasserot,
    • 3 replies
    • 613 views

  14. Addon domain issue

    By moddwe,
    • 4 replies
    • 941 views

  15. Re-activate account

    By divtiply,
    • 1 reply
    • 293 views
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